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Warranty Services Representative, Common Elements

Job Number:
Job Type:
Full Time
Job Category:
TORONTO, Ontario

Warranty Services Representative, Common Elements

Title: Warranty Services Representative, Common Elements
Location: GTA, Ontario - on the road/work from home
Salary: Competitive + Benefits + 4 weeks of vacation
Industry: Construction/Home Builders
Status: Full-time, Permanent

To apply: Please send your CV to

• Provide fair, timely, quality and consistent service and technical and warranty
advice to vendors, builders, consultants, condominium corporations, property
managers, homeowners and lawyers regarding condominium common
element warranty related issues and compliance with Registrar Bulletins 19
and 19R (RB19)
• Maintain impartiality and open-mindedness while facilitating negotiation and
resolution between the parties to a warranty claim by providing direction and
encouraging parties to find a compromise or a mutually satisfying solution
• Conduct inspections and meetings with external clients regarding
condominium common element
• Make recommendations for vendor/builder financial security retention at the
conclusion of the construction process and throughout the warranty process
• Make rulings and decisions on common element warranty claims with a risk
exposure of up to 3.5 million dollars
• Complete estimates and set/adjust financial reserves, and manage contractor
and consultant services, procurement, and on-site warranty repairs as required
• Represent Tarion as a witness at the License Appeal Tribunal, and as a
representative at Builder Associations and public outreach activities

• Minimum 3 years’ construction-related diploma from a community college
• 5 - 7 years’ construction-related experience – preferably in low-rise and high-rise
residential construction methods
• An out-going self-starter with the ability to make decisions based on practical
building knowledge
• Excellent negotiating, time management and interpersonal skills
• Excellent communication skills, verbal and written
• Excellent computer skills in Microsoft Office and Internet environments
• Strong observation and problem-solving skills
• Comprehensive and working knowledge of the Ontario Building Code and
construction practices in Ontario
• Ability to work independently and as a part of a team within a dynamic environment
• Valid Class ‘G’ driver’s license and reliable transportation
• Access to High Speed Internet connection at home office is essential

We thank all candidates for showing interest in our Company; however, only retained candidates will be contacted.

For more information on our recruitment service, please visit our website

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